db345 Responsible Gaming —
Your Protection, Our Commitment
Gaming is for enjoyment — not for stress. db345 believes that conscious and controlled gaming protects players' quality of life and creates a healthy online environment.
What is Responsible Gaming and why does it matter?
Online gaming can be a great source of entertainment — but it only stays enjoyable when you play mindfully and within your means. At db345, we view "responsible gaming" not just as a policy, but as a way of life. Our platform provides all the tools and support you need to keep yourself protected.
Gaming should never be done using money meant for essential living expenses. Never prioritise gaming over family, friends, or personal relationships. If you feel that gaming is getting out of your control, contact our support team today.
Our Protection Tools
Set Deposit Limits
You can decide for yourself the maximum amount you will deposit daily, weekly, or monthly. Once a limit is set it takes effect immediately, and a 24-hour cooling-off period is required to increase a limit.
Time-Out Feature
Use the time-out option for a short-term break. Your account can be temporarily closed for any period from 24 hours up to 6 weeks. During this time no games can be played and no deposits can be made.
Self-Exclusion
If you feel you need a longer break from gaming, use the self-exclusion option. Your account can be suspended for a period of 6 months up to 5 years. Reactivation before the exclusion period ends is not possible.
Session Timer
Use the session timer to track how long you have been playing. When the set time is up, the platform will send you a reminder to take a break and the session will end automatically.
Set Loss Limits
The loss limit feature stops you from playing after you have lost a set amount. It protects you from the risk of losing too much and keeps your gaming within budget.
Professional Support
If any signs of gaming addiction appear, our 24/7 support team will help connect you with professional counselling services. Seeking help is a sign of courage.
Age Verification is Mandatory
21+ Age Limit — Strictly Enforced
db345 is for people aged 21 and above only. Age verification must be completed at registration, and in suspicious cases additional identity verification may be carried out. Protecting minors from gaming is one of our highest priorities.
If you suspect that a minor you know is attempting to use this platform, please notify our support team immediately. Use parental control software on your computer or mobile device and keep your login details secure.
- Age verification using a national identity card or birth registration certificate
- If a minor is identified, the account is closed immediately
- Use device locks in a family environment
Warning Signs of Problematic Gaming
If any of the following signs appear in yourself, it is important to take notice. This is not a sign of weakness — it is proof of self-awareness.
You keep returning to play in order to recover lost money and are stuck in the thinking of "I will win this time."
You are hiding the amount you play and the money you spend from family or friends.
You are continuing to game using everyday expenses, loans, or savings.
When you are not playing, you feel mental restlessness, anxiety, or irritability.
You are prioritising gaming over work, studies, or family responsibilities.
You keep trying to stop playing but cannot.
Gaming is causing you stress, depression, or sleep problems.
How to Activate Protection Tools
Log in to Your Account
Go to the db345 login page and enter your username and password to access your account.
Go to Account Settings
Open the "Responsible Gaming" section from the profile menu.
Choose the Tool You Need
Deposit limit, loss limit, session timer, time-out, or self-exclusion — activate whichever one you need.
Confirm the Change
Save the setting — it will take effect immediately. If you need help, contact us via live chat.
Tips for Healthy and Enjoyable Gaming
db345 wants every gaming experience you have to be positive and enjoyable. Following the simple habits below makes responsible gaming much easier.
Before each session, decide the maximum amount you will spend. Never go beyond that limit — whether you are losing or winning.
Avoid gaming for long stretches at a time. Take at least a 10-15 minute break every hour and set a daily time limit for your sessions.
Do not game when you are under stress, anxious, or after drinking alcohol. Playing with a clear and calm mind makes decision-making easier.
Expecting a regular income from gaming is not realistic. View it as an entertainment expense — not an investment.
Need Help? We Are Here
Our team will be by your side for any concerns or problems related to gaming. No judgement — just genuine support.
Speak directly in Bengali with our support team — any time, any day.
[email protected] — we do our best to respond quickly.
Contact support for self-exclusion or immediate account closure — we will act quickly without asking any questions.
Common Questions about Responsible Gaming
Enjoy the Best Games at db345 Safely
Play responsibly and keep gaming as a source of enjoyment. Our extensive game library is waiting for you.